FAQs
We believe good partnership is not about chasing trends or big-name clients
It is about showing up, order after order, and doing the work most suppliers will not. We are not trying to be the biggest company. We are trying to be the one brands trust enough to grow with.
Global Shipping
Air, sea, or courier — we handle logistics to get your order where it needs to be.
Pre-Shipment Inspection
Every order is checked before it leaves our facility, so issues are caught before shipment, not after.
Secure, Transparent Payment
Clear payment terms and milestones — no surprise costs mid-production.
Our MOQs vary by product and are confirmed per style during the quotation process. We work specifically to keep minimums accessible for small and growing brands
Yes. Sample development is required on all new styles before we move to bulk. This protects both sides — you approve fit, fabric, and color before committing to a full run.
Lead times depend on order size, fabric availability, and season, and are confirmed at order confirmation. We communicate proactively if anything changes.
Sampling is paid upfront or decided after discussion with customer. For long-term partners, Bulk orders require a 30% deposit to confirm production, with the remaining 70% due before shipment. Full details are outlined in our Payment Policy.
Orders cannot be cancelled once production has started. Cancelling before production begins may involve a fee to cover sampling and preparation costs already incurred.
We handle logistics via air, sea, or courier depending on your order size and timeline, and coordinate delivery to your location in the EU or elsewhere.
You will have a direct line to our team throughout — no relying third-party agent. All communication runs through our Germany or Bangladesh office.
Yes. Many of the small and growing brands we work with are still developing their tech packs. Our team can help refine measurements, construction details, and specs based on your reference samples or rough sketches, so you don’t need a fully polished tech pack to get started.